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Who should I call if my
appliance needs service? |
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If your appliance is
still covered under the warranty issued on it or under service contract
that act like extended warranty, contact the authorized service center or
simply contact Godrej SmartCare over toll free phone 1-600-225511 (only
thru’ MTNL & BSNL lines).
If you need more assistance, please contact an authorized service provider.
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Can I get service for my appliances even if they are not of Godrej brand? |
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Yes it’s possible to a
great extent! Appliances of many brands are covered under our service
contract, in select conditions. The contract is transferable anywhere in
the branch towns of Godrej Appliance service in India.
If you need more assistance, please contact an authorized service provider.
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Who will
render the service, if repairs are involved? |
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Godrej SmartCare
authorized service technicians will perform service when you own a Godrej
appliance under warranty and/or extended warranty scheme; the service
contract. These technicians are trained to ensure your satisfaction, and
will use only quality/genuine replacement parts, when required.
If you need more assistance, please contact an authorized service provider.
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Is service available in my
region? |
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Our SmartCare service
network is spread all over the country. Godrej has service centers in most
cities of India. For more assistance refer to Service Locator of this
website.
If you need more assistance, please contact an authorized service provider.
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If I change my mind, can I
cancel my service contract/extended warranty? |
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We assure you of your
satisfaction. We are confident that you will be fully satisfied with our
services. In case, you are not (very rare), then you can get your money
back on the pro-rata basis for the balance period of your service
contract, without much of problem.
If you need more assistance, please contact an authorized service provider.
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