:: REFRIGERATOR ::

(1) Take a look at the temperature control/thermostat; it should be turned to ‘ON’ position.
(2) Then make sure that the power cord/cable is plugged into the working electrical wall socket.
(3) It is better to check the appropriate circuit breakers or fuse of the fuse box and reset if necessary.
(4) The required voltage may not be available
(5) If all above is checked and you feel that the same is in OK condition then it may be that the refrigerator has gone into defrost mode.

If not, and in case of more assistance, please contact an authorized service provider.

I find my refrigerator is running without any interval -what causes that?

There are following possible reasons for a refrigerator to run continuously w/o any interval.
(1) The modern refrigerators are normally larger and run colder than models of past. This helps keep the temperature more stable, and keeps food fresher longer.
(2) If you (or the children) open the door frequently or keep it open for a long time, the refrigerator will run longer to make up for the loss of cold air.
(3) You may check the condenser (at the rear on embedded into the sides of the refrigerator cabinet to make sure it is not blocked. If it is, clean it, following the instructions in your user manual.
(4) Also, check the door to make sure it is sealing/closing properly/completely and that nothing is preventing it from closing.
(5) Finally, check your room temperature. If it is very warm, your refrigerator will need to run longer in order to stay cold enough (heat doesn’t dissipate fast).

If you need more assistance, please contact an authorized service provider.

There are following possible reasons for a refrigerator to make noise.
(1) Make sure that the refrigerator is kept/installed on a properly leveled floor if not, you can easily level the refrigerator using the instructions given in user manual.
(2) If the refrigerator is level, your floor may not be strong enough.
(3) Items placed on top of Refrigerator vibrate, so remove them.
(4) Utensils/ plates inside may vibrate on the shelves, as it is possible. Move them slightly.
(5) Refrigerator may be touching walls or cabinets. Provide sufficient clearance around and above Refrigerator as mentioned in user’s manual and relocate it.
(6) Overflow tray (provided in select models) could be vibrating, refit the tray and ensure that it doesn’t touch any of the tube

If you need more assistance, please contact an authorized service provider.

There are following possible reasons for a refrigerator to cause an odour.
(1) Most likely, the cause is food such as a cut onion, fish or food that has past its originality. If that is the case, then ensure that the food is securely wrapped or throw it away if it has spoiled.
(2) Also check if the interior of your refrigerator needs to be cleaned due to spill over etc. with sponge, warm water and baking soda. If it does, follow the instructions illustrated in user manual.
(3) Keep deodorizer inside refrigerator.

If you need more assistance, please contact an authorized service provider.

There are following possible reasons for a refrigerator to cause sweating inside refrigerator.
(1) This happens sometimes when the weather is especially hot and carries high humidity.
(2) It can also happen when the refrigerator door is opened too frequently or for too long.
(3) Make sure the door is closed quickly & properly and the moisture should go away within a few hours.
(4) Poor cold air circulation inside Refrigerator due to over loading / covering of liner shelves with decorative plastic sheets can cause internal sweating so just rearrange the food stored and ensure adequate gaps for cold air circulation.
(5) If it does not or if you need more assistance, please contact an authorized service provider.

If you need more assistance, please contact an authorized service provider.

(1) First is to make sure it is appropriately wrapped. The user manual has instructions on how to wrap foods to stay as fresh as possible in your refrigerator.
(2) Then make sure the vegetable tray is tightly closed or its humidity control slides are closed - if they are not, the same will allow moisture to escape from the foods.
(3) Finally, ensure that the temperature control (thermostat) is not set too cold/max.

If you need more assistance, please contact an authorized service provider.

(1) Check and make sure the bulb is not burnt out / fused. Unplug the refrigerator before changing the bulb using refrigerator bulb of the same specifications.
(2) Light switch inside refrigerator could be defective, try to pull its plunger outside.
(3) Then make sure the refrigerator is plugged into a live (working) electrical outlet. It may be necessary to check the appropriate circuit breaker and reset it if needed or check main fuse box.

If you need more assistance, please contact an authorized service provider.

(1) Educate your children/family members not to hold the door open for too long or too frequently. This leads to high temperature inside the refrigerator and ultimately consuming more energy / power.
(2) You may also check the refrigerator control/thermostat and/or air control (in case of frost free refrigerators) to make sure it has not been changed due to oversight or set to a warmer setting like minimum.
(3) Large amount of warm or hot food could have been stored recently, so take it out, wait until the same reaches room temperature.
(4) Refrigerator has been recently disconnected for long period of time. Please note that normally it takes about 24 hrs. for the Refrigerator to cool down completely.
(6) Refrigerator is too close to the walls or overhead cabinet. Provide sufficient clearance around and above Refrigerator as mentioned in user manual
(7) Internal light remains “ON” Check for proper door closure and operation of light switch.
(8) Refrigerator not defrosted for long time. Defrost Refrigerator regularly. Don’t allow ice formation more than 6mm thick on freezer.

If you need more assistance, please contact an authorized service provider.

(1) Check the refrigerator control, to make sure it hasn't been changed or set to a colder setting like maximum.

If you need more assistance, please contact an authorized service provider.

Freezer of my frost-free refrigerator is warm-how can I get it colder?

(1) Check the freezer air control, to make sure it has not been shifted due to over sight or set to a warmer setting like A.
(2) Also, make sure that the freezer door is not opened for too long or too frequently. This leads to high temperature inside the freezer and ultimately consuming more energy/power.
(3) Fresh outside food could have been stored sometime back. So keep only the food that has achieved room temperature.

If you need more assistance, please contact an authorized service provider.

Why is my freezer making a hissing/boiling sound?

(1) Although it sounds as odd, this is a normal operating sound that is produced due to expansion of refrigerant in the freezer compartment.
(2) Some times it is caused by defrost water dripping on the defrost mechanism.

If you need more assistance, please contact an authorized service provider.

Why is freezer not keeping things frozen sufficiently?

(1) It could be because the food has a high sugar content, such as juice concentrate or ice cream. These foods may not harden completely.
(2) Try adjusting the freezer air control to a colder setting.

If you need more assistance, please contact an authorized service provider.

(1) You may try cleaning the ice cube trays with a vinegar-soaked cloth (be sure to wash and rinse them thoroughly before refilling). This will remove any residue from minerals in the water that can cause ice cubes to stick.
(2) If the water has high mineral contents, you may need to clean the trays every time you clean the refrigerator.

If you need more assistance, please contact an authorized service provider.

(1) It is not just a visual fallacy - they really can get smaller over a period of time. It happens due to cold air moving over the cubes, which causes evaporation. This is normal phenomena and hence not to worry.
(2) It may be noticed more when you use less ice, since the ice spends more time in the freezer.

If you need more assistance, please contact an authorized service provider.

What is causing a leak underneath my refrigerator?

There are a couple of things that need to be checked.
(1) First, make sure the drain tubing is tight and not cracked.
(2) Check for any blockage/ice formation in the drain water system
(3) Also check to make sure the drain pan is in its place and not cracked or broken.

If you need more assistance, please contact an authorized service provider.

What is causing a leak inside my refrigerator?

(1) First, check and make sure that the door is closing and sealing properly.
(2) Ensure that the food to be stored inside refrigerator has come to room temperature while storing.
(3) Next, check to make sure the chiller tray is placed & aligned properly and is not leaking.
(4) Check to confirm that the light bulb remains off when door is closed.

If you need more assistance, please contact an authorized service provider.

(1) If the gap between refrigerator doors is uneven, you can loosen the screws at the hinge, align the door and retighten the screws.
(2) It is also better to make sure the refrigerator is leveled. Refrigerators can sometimes settle after installation and become unleveled, causing the doors to be mis-aligned.

If you need more assistance, please contact an authorized service provider.

What causes the clicking sound during the defrost cycle of my frost-free refrigerator?

(1) Frost-free refrigerators have a defrost timer that generates a clicking sound when it cycles the refrigerator into and out of the defrost mode/cycle.

If you need more assistance, please contact an authorized service provider.

My refrigerator is running, but it is not cooling or cooling is not enough.

(1)  Normally unplug the refrigerator from the power supply before attempting any maintenance or cleaning to minimize the possibility of electric shock.
(2) Allow the refrigerator to cool down for 24 hrs after initial start-up or every time the refrigerator is switched-off for a long time.
(3)  Check the temperature control settings. It may be set too low. Check temperature and adjust it upward.
(4)  Check to see if the condenser is dirty. The condenser, the coils behind the refrigerator (in select models), may be clogged with lint or dust. The best way to correct this is to clean the condenser with a brush and/or a vacuum cleaner.
(5)Ensure the door gaskets to have been in air-tight contact with cabinet and are twisted, torn or split.
(6)  Check the interior light/s is/are going off when door/s is/are closed. To see if the light is staying on with door closed, close the door slowly. Approximately 20 mm before door is closed, the light should go out. If it does, the light switch is good. If it does not, the light switch would need replacement.
(7)  Make sure that both the freezer and refrigerator are loaded to 50-75% of capacity. The refrigerator may not cool properly when empty.

If you need more assistance, please contact an authorized service provider.

(1)  Refrigerators of current era, especially frost-free may run 80-90% of the time.
(2)  Make sure that both the freezer and the refrigerator loaded with 75% capacity to maintain the proper temperature and run time. Air alone does not retain coldness, so an empty preservation compartment will run longer to try to maintain the proper temperature

If you need more assistance, please contact an authorized service provider.