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More than 1200 major distributors
& dealers, 6000 retail outlets, and 1200 service centres & franchisees across the
country, make our distribution & customer service network the strongest, largest, and
most reliable in India.
Keeping our drive towards complete customer satisfaction on track, are constant
investments and innovations in service infrastructure. Our Service Van facility, for
example: apart from Godrej – trained technicians, our 30 exclusive, fully equipped
service vans, respond instantly to customer calls in select centres.
The Godrej SmartCare Centre and the Smart Service Scheme are other
firsts-of-their-kind innovations. Currently in Mumbai & Chennai, Intelligent Call Care
is a computerised, toll free tele-service, that functions 24 hours a day, 7 days a week,
answering calls, queries and service requests for over 1000 callers every day. The unique
Smart Service Scheme instituted by Godrej , is designed to ensure reliable, cost
effective service for your appliances.
Little wonder then, that
over 35% of the Indian population are owners of Godrej products and part of our family.
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